Priority Objectives

Priority Objectives

     Objective 1 –  Personalised professional services for clients to provide Counselling and Settlement Services
                                        How we’ll do thisSuccess measures (evaluation)
Build service through:-Innovative delivery channels-Purposeful
partnerships-Client accessible informationPrepare and educate clients and their families to improve family relationshipsDevelop our role as the provider of choice for service coordination, and as a credible information sourceMeasure performance through clients achieving goals and outcomes
 Records of client attendance and referrals.Increased awareness of what we do with referrers, clients and  potential clients.Promote awareness of family and marriage counselling, youth and men and women’s services.
     Objective 2 – Organisation Service culture that is client focused and provided with integrity, professionalism and respect                                 for all clients.
                                           How we’ll do thisSuccess measures
On ValuesProvide a client focus and client as decision maker through
systematicprofessional development programmeEnsure all roles
have a clear line of sight to achievement of our new strategicdirection
Createa flexible, positive staff environment the centre of in the AICC workplace.On Responsibility:
Invest in the skills and professional development of all staff, particularly
‘frontline’ specialist clinical staffBuild high levels of performance,
trust and engagement through a leadership development
programImplement a governance structure with oversight of our
specialist services, including quality, maintenance of professional
standards, clinical professional development, clinical registration
and accreditation, statutory obligations and service delivery risk management.
Organisational leaders demonstrate integrity, sound judgement
Staff report high levels of purpose, engagement with the client
Positive performance against key workforce indicators
Higher professional standards
      Objective 3 – Advocate for full access and opportunities in education and employment for the established and newly                                        arrived Muslim community members in Australia.
                                              How we’ll do thisSuccess measures
Develop relationships with Government and political representatives
to collaborate for community development to encourage a solutions
based approach on settlement issues for the community and engage
in community capacity building.   Lobby for equal access for the
community to opportunities  education and employment for the co
munity.Engage in partnerships with government agencies and non-
government organisations in the community sector to enhance
programs and support services for the community
High level awareness of community needs
Improved social, educative and job participation
Broad advocacy approaches.
Use of research to influence public policy